Support

Last updated September 28, 2026

Email ceo@ezpz.codes and we will reply within two business days. If something is not working, include your device model, your iOS or Android version, and the app version (iPhone: Account tab; Android: Settings → Apps → ezpz work).

Signing in

The iPhone and Android apps sign in to an existing ezpz.work account with email and password or an emailed link/code. Create or manage your account at work.ezpz.codes/account.

Calls and WhatsApp

• Only contacts and chats you select are followed. Change the selection at any time: on iPhone in the Calls tab; on Android under Account → Pairing and conversations.
• iPhone: iOS may pause the app in the background; open it to resume capturing. Calls that happened while it was paused may appear later or not at all.
• Android: the app keeps capturing while the phone is locked and shows a persistent "Capturing WhatsApp calls" notification while it does. Allow the app to ignore battery optimisation (Account → Pairing and conversations → Keep capturing when the phone is idle) so Android does not stop it. Capturing restarts automatically after the phone restarts or the app updates.
• If WhatsApp unlinks the phone, the app shows a warning and nothing is captured until you pair again.
• A connected call with a contact you follow becomes billable time automatically, from when the call connects for its talk duration. Missed, declined and zero-length calls never count. No client is assigned for you; you can assign one, edit or delete any call entry.

Deleting your data

Delete entries in the app. Uninstalling the app removes the data stored only on that phone, including the WhatsApp link. To delete your account and all synced data, email ceo@ezpz.codes from your account's email address. See the Privacy Policy for details.